Participant‑first disability support, delivered with clarity, calm, and integrity

Clearhaven Support provides ethical, transparent, participant‑led support across Melbourne.
We help you navigate the NDIS with confidence, respect, and a steady hand.

Clearhaven Support is built on a simple promise: to provide calm, ethical, participant‑first support that genuinely puts your needs first.

With a strong background in compliance, systems, and respectful communication, we help you make sense of the NDIS and move forward with clarity and confidence.

Why Clearhaven Is Different

• Ethical and transparent — no pressure, no hidden agendas

• Calm, senior‑appropriate communication

• Participant‑first decision making

• Strong compliance and systems background

• Clear boundaries and predictable support

• A real person, not a corporate machine

Let’s talk

If you’d like to understand how Clearhaven can support you, reach out anytime.
We respond calmly, clearly and without pressure.

About Us:

Clearhaven Support was created with a simple intention: to bring clarity, calm, and genuine integrity back into disability support. I believe participants deserve support that is predictable, respectful, and centred entirely on their goals — not the provider’s convenience.

Meet Tim — Founder of Clearhaven Support

🧭 My Story

I’ve spent my career working in roles that demand precision, ethics, and strong systems thinking. As a qualified CPA with deep experience in compliance and operational workflows, I’ve always been drawn to work that requires clarity, fairness, and accountability.

Over time, I saw how many people in the disability community were being let down — rushed appointments, poor communication, unclear boundaries, and providers who didn’t truly listen.
Clearhaven Support exists to be the opposite of that.

I founded this service to create a calm, trustworthy space where participants feel heard, respected, and supported without pressure or confusion.

💬 My Approach

Everything I do is guided by a few core principles:

  • Calm, senior‑appropriate communication
    No jargon, no overwhelm — just clear, respectful conversations.

  • Ethical practice in every interaction
    Transparency, honesty, and participant‑first decision making.

  • Predictable, reliable support
    Clear boundaries, consistent follow‑through, and no surprises.

  • Strong compliance and systems background
    I help participants navigate the NDIS with structure and clarity.

  • A real human connection
    I’m not a corporate brand — I’m a person who genuinely cares.

    🤝 Why I Do This Work

    The disability sector can be confusing, inconsistent and at times, deeply frustrating.
    Participants deserve better.

    My goal is to provide support that feels steady, grounded, and safe — the kind of support I would want for my own family.
    Clearhaven is built on respect, integrity, and the belief that every participant deserves to be treated with dignity and patience.

Our Services

Clearhaven Support provides calm, ethical, participant‑first support across Melbourne.


Our focus is on clarity, respect and predictable follow‑through — so you always know what to expect and feel confident in the support you receive.

🧭 Support Coordination

  • Understanding your NDIS plan

  • Finding and connecting with suitable providers

  • Coordinating supports and appointments

  • Helping you build capacity and independence

  • Clear communication with you and your support network

🌱 Psychosocial Recovery Coaching

What this includes:

  • Strength‑based support

  • Building daily living skills

  • Developing routines and structure

  • Working alongside your clinical team

  • Calm, consistent communication

🌼 Capacity Building Support

Examples include:

  • Life skills development

  • Decision‑making support

  • Organisational skills

  • Building routines and habits

  • Social and community participation

  • Goal planning and progress tracking

🗂 Admin & NDIS Systems Support

Participants often feel overwhelmed by paperwork and portals.

NDIS portal navigation

  • Understanding service agreements

  • Managing documents and communication

  • Organising appointments and follow‑ups

  • Support with budgeting and plan tracking (non‑financial advice)

🧑‍🤝‍🧑 Community & Social Participation Support

Examples:

  • Attending appointments

  • Social outings

  • Community access

  • Skill‑building in real‑world environments

  • Support with public transport

(This is not “transport service” — it’s support to access the community.)

🏡 Daily Living Skills (Non‑Personal Care)

Examples:

  • Cooking skills

  • Meal planning

  • Shopping support

  • Home organisation

  • Time management

  • Routine building

    💻 Digital & Administrative Skill Building

    Examples:

    • Using MyGov

    • Understanding emails

    • Managing appointments

    • Learning to use apps

    • Online safety

    • Basic computer skills

    🎯 Goal Planning & Capacity Building Coaching

    • Set goals

    • Break goals into steps

    • Track progress

    • Build confidence

    • Develop self‑advocacy skills

🚫 What We Don’t Do

To stay ethical and compliant, Clearhaven does not offer:

  • Personal care

  • Domestic cleaning

  • Gardening

  • High‑intensity supports

  • Medication administration

  • Transport as a standalone service

  • Any service outside our expertise

Transparency builds trust — and we take that seriously.

📍 Service Area

Clearhaven Support works with participants across:
Melbourne and surrounding suburbs

🔒 Privacy Reassurance

Your information is kept private and handled with care.
We never share your details with anyone without your permission.

Get in Touch:

If you’d like to discuss support options, ask a question, or understand how Clearhaven works, you’re welcome to reach out anytime.
We respond calmly, clearly, and without pressure — always at your pace.